Item Condition: This system is a customer return. Due to the nature of the shiny black plastic that's on the outside of the system there might be some light marks, blemish and scratches on it. This system has 500GB of memory Fully tested and works perfectly, Updated to the latest updates so you can get right into enjoying your xbox one it doesn't come in the retail box but it will be packed whit care and shipped the same day you buy it Whats Included: Microsoft Xbox One (Latest Model)- 500 GB Black ConsoleOriginal Power supplyOriginal Power cordOriginal Wireless controllerOriginal Chat headsetOriginal HDMI cable We Ship daily, Monday - Friday. If you pay for your item before 4:00pm (PST), It will ship same day Monday - Friday. Otherwise, it will ship the next business day. You will be emailed with a tracking number after your item ships. Items will be shipped to the shipping address you specify via paypal. We are NOT able to change the shipping address once payment has been made. We do not ship internationally, but we are part of eBay's Global Shipping Program! Local pick ups are not allowed. We accept all forms of PayPal payment. If the items are not as described, i will offer a Full refund . In most cases this will be minus shipping and Ebay fees, although if it was a blatant mistake by myself I'll pick up everything . Bottom line, i want my costumers to be happy!! Follow the following link to request a return: http://contact.ebay.com/ws/eBayISAPI.dll?ContactUserNextGen&recipient=elmike562 Buy with confidence, a 14 day money back Guarantee If your product isn't everything advertised, return it for an exchange, or full refund if the item is not available... Feedbacks *We guarantee to leave all customers positive feedback the next day after positive feedback is received or you will get $5 dollars credit :) *We encourage our customers to contact to me in order to resolve any issues regarding the transaction before leave negative feedback on eBay. Please make sure to contact us before you leave feedback *Ebay New rules is that a neutral and/or anything less than 5 starts is considered a NEGATIVE!! If you do not think your transaction was worthy of a 5 star feedback. Please contact us! Thank you. Auctiva's FREE Scrolling Gallery will enhance your listings. elmike310 Store Auctiva's FREE Scrolling Gallery will enhance your listings.